Last updated 26/07/2021
We are continuing to work safely
Throughout the crisis, we have been focused on delivering the best possible outcomes for all our customers whilst looking after our people and our business.
Our services have continued to be in high demand but people’s wellbeing remains our number one priority.
So, we are moving forward with the full reopening of our services wherever it is the right thing to do. However, we can only reopen services if we continue to stay safe and take a measured, carefully thought-out approach in the weeks ahead.
However, safe ways of working will stay in place for the good of customers and staff for the time being.
Our staff will continue to observe social distancing and the appropriate use of PPE as they have done over the last year.
We are also maintaining our existing hygiene, cleaning and safety measures. For example, hand sanitizing stations at entrances to all our buildings and shops.
Bulky Waste collection
Our Bulky Waste service is still active. To arrange a collection, click here and scroll to ‘arrange a collection’.
If you have booked a slot for either of the above, our Bulky Matters operatives will not be entering your property. We are therefore advising people that have booked the service to leave their items outside of their property.
Our team are working hard to continue to deliver our services where possible and if we can help you please call us on 01524 426622.
To our customers, colleagues, and partners: thank you once again for all your support, your patience and your continued commitment to helping us deliver the best possible services.
We are closely following official advice, guidelines and regulations in store and when delivering our services in the community – the guidelines can be found here.
Our stores in Morecambe and Blackpool are open following lockdown, with all staff and customers adhering to official Covif-19 guidelines.
All other services remain active.
You can shop online with delivery options available.
For any clear and collection services, we are now able to enter properties to collect items. All of our employees will be wearing the correct PPE and we ask that you maintain a safe distance at all times, and ventilate the rooms in which the items are, prior to arrival. If you or anyone living in your home is self isolating please contact us and we will reschedule your collection.