Information for customers about Coronavirus (COVID-19)

We are continuing to follow Government and Public Health England advice in regards to Coronavirus (COVID-19). For information and updates on our services. Click here.

Coronavirus (COVID-19) Update
We are open for business! Our Blackpool and Morecambe stores have re-opened and you can shop online via our Facebook page.  However, we are following advice and guidance from the Government to ensure customers and staff stay safe. Further information on our response to the Coronavirus outbreak can found here.

Furniture Matters - A Calico Group Service

Furniture Matters extensively refurbish unwanted white goods, computers and other household goods, and provides them at low cost to local people in need.

Furniture Matters also offer a range of volunteering and accredited training opportunities for people who are out of work, want to develop new skills, or want to gain vital work experience.

Working in partnership with:

Blackpool Council - Building a better community for all
Lancaster City Council - Promoting City, Coast & Countryside
Wyre Council
A sofa


Blackpool (shop)

3-5 Caunce Street

01253 749888

Blackpool (warehouse)

Bristol Avenue

01524 426622


106 Victoria Road
FY5 1A6

01253 822725

Morecambe (warehouse)

White Lund Industrial Estate

01524 426622

Morecambe (shop)

56-58 Euston Road

01524 422169

A washing machine

Arrange a collection

Book a free collection using our online booking form, and we’ll give you a call to confirm your booking. Alternatively, call us on 01524 426622 to arrange a booking directly.

We collect the following items:

  • Beds, mattresses and frames
  • Suites, chairs and sofas
  • Tables
  • Cabinets, drawers and wardrobes
  • Bookcases and display units
  • White goods (washers, dryers, dishwashers, etc.)
  • Home PCs and laptops
  • Bicycles.

Before booking your collection

For furniture – please check that:

  • All your items are complete and in good, reusable condition
  • Soft furnishings (sofa, bed, etc.) have a fire label attached
  • Any glass is safety glass and is kite marked or has a label identifying it as such.

We collect from:

  • Wyre
  • Blackpool
  • Morecambe & Heysham
  • Lancaster & surrounding areas
  • Carnforth, Warton, Silverdale & Arnside.

Every item you donate helps us train people in new skills, create local employment opportunities, saves items from landfill, and provides good quality reconditioned items to disadvantaged local people.

  • This field is for validation purposes and should be left unchanged.
A blanket and a cushion rest on an armchair, which is next to a tall lamp

Jobs, training and volunteering

Don’t know your next step?

We can give you the skills and experience you need in order to get your dream job.

  • IT repair and refurbishment
  • White goods repair and refurbishment
  • Business admin
  • Retail
  • Warehousing
  • Cleaning
  • Delivery

We can support you no matter what you are interested in.

Our work experience programmes include a quality work placement, Maths and English functional skills and the best possible chance of progression into further education, training or employment.

As part of The Calico Group, we have a fast growing reputation for bold thinking, innovation and consistent high performance, and we have appeared in the Sunday Times Top 100 Companies To Work For List since 2009.

We have a genuine focus on unlocking individual strengths, encouraging you to be the best you can be. We promote an environment where managers and leaders are inspiring and supportive, so that you get the most out of your work.

To find out more contact 01524 426622 or email

A hand opening a freezer door

Helping the community

Furniture Matters’ goal is to help low income homeowners and renters buy affordable essentials: with furniture and white goods to help them set up in their home.

This particularly benefits those who may otherwise struggle, thinking their only option is to turn to the trap of high interest loans or weekly payment stores.

We extensively refurbish unwanted white goods, computers, cycles and other household goods, and provides them at low cost to local people in need.

We also offer a range of volunteering and accredited training opportunities for people who are out of work, and want to develop new skills or gain vital work experience.

In the space of twelve months, we have:

  • Collected 33,737 items
  • Recycled 14, 610 items
  • Delivered 1,610 addresses.

House clearances

We have recently launched a friendly, personal House Clearance service. With us, you can expect:

  • Full or partial house clearances
  • Hourly rates
  • No obligation quote
  • Fully insured
  • Environmentally friendly
  • Confidential waste service
  • High percentage of reuse
  • All prices include disposal costs.

Your house clearance items will go to a good home

Thousands of people use our service every year. We are experts in reuse and recycling, and your items can help us train people in new skills, and enable us to offer a wide range of household goods at a low cost to disadvantaged local people. It’s also a great way to help the environment.

Coronavirus (COVID-19) update

The safety and health of our customers and staff is of paramount importance. The latest Government advice and guidance can be found here.