Important Information – Coronavirus (COVID-19)

Last updated 19/07/21

We are continuing to work safely

Throughout the crisis, we have been focused on delivering the best possible outcomes for all our customers whilst looking after our people and our business.
Our services have continued to be in high demand but people’s wellbeing remains our number one priority.

So, we are moving forward with the full reopening of our services wherever it is the right thing to do. However, we can only reopen services if we continue to stay safe and take a measured, carefully thought-out approach in the weeks ahead.

Safe working

However, safe ways of working will stay in place for the good of customers and staff for the time being.

Our staff will continue to observe social distancing and the appropriate use of PPE as they have done over the last year.

We are also maintaining our existing hygiene, cleaning and safety measures. For example, hand sanitizing stations at entrances to all our buildings and shops.

Bulky Waste collection

Our Bulky Waste service is still active. To arrange a collection, click here and scroll to ‘arrange a collection’.

If you have booked a slot for either of the above, our Bulky Matters operatives will not be entering your property. We are therefore advising people that have booked the service to leave their items outside of their property.

Our team are working hard to continue to deliver our services where possible and if we can help you please call us on 01524 426622.

Thank you

To our customers, colleagues, and partners: thank you once again for all your support, your patience and your continued commitment to helping us deliver the best possible services.


Get In Touch

Check our warehouse stock, book a bulky item collection or discuss a large scale refurbishment.

We look forward to hearing from you!

Call: 01524 426622


For referrals, contact your local council.

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